Privacy Policy
Last updated: March 1, 2025
1. Information We Collect
We may collect the following types of information: • Information you provide: name, company name, phone number, email, e-commerce platform type • Automatically collected: browser type, visit time, page views, IP address • Third-party sources: publicly available information from platforms you authorize
2. How We Use Your Information
We use collected information to: • Provide CS outsourcing and related services • Communicate service plans and pricing • Improve our products and service quality • Send service updates and industry insights (with your consent) • Comply with legal requirements
3. Information Sharing
We do not sell your personal information to third parties. We may share your information when: • We have your explicit consent • Necessary for service delivery (e.g., platform integration) • Required by law or government authorities
4. Data Security
We implement strict security measures including: • Encrypted data transmission and storage • Strict access control policies • Regular security audits • ISO27001 Information Security Management certification Your data is stored on secure servers in China and retained only as long as necessary for service purposes.
5. Cookies
We use cookies and similar technologies to improve your browsing experience and analyze site usage. You can manage or disable cookies through browser settings, though this may affect some functionality.
6. Your Rights
Under applicable law, you have the right to: • Access and obtain copies of your personal data • Correct inaccurate information • Delete your personal data • Withdraw consent • Object to data processing To exercise these rights, please contact us using the information below.
7. Children's Privacy
Our services are for business clients and not intended for individuals under 18. If we discover we've inadvertently collected minor's data, we will promptly delete it.
8. Policy Updates
We may update this privacy policy from time to time. Significant changes will be communicated via website notice or email. Continued use of our services constitutes acceptance of the updated policy.
9. Contact Us
For questions about this privacy policy: • Phone: 185-0321-6266 • Email: service@huangxiangkefu.com • Address: Room 2101, South Tower, Zhongheng Plaza, 26 Jianhua St, Chang'an District, Shijiazhuang, Hebei, China
For any questions about personal data processing, contact our privacy team. We will respond within 15 business days.